FAQ

What is a virtual assistant?

Virtual Assistants are office administration professionals who work from their own home office or a leased office space, saving time and money for their clients. Often working with executives, CEOs and business owners, virtual assistants have the added benefit of flexibility to scale up or down depending on their clients’ needs.

How can a virtual assistant help me?

Hiring a virtual assistant has become a strategic tool in keeping your business competitive. Most companies and business people need to spend more time on planning and generating income, so allowing a virtual assistant to take control of on-going administrative tasks, ensures you have the time to do just that. This not only increases efficiency, it also saves significant time and money.

What does a virtual assistant do?

Just like an executive assistant, a virtual assistant is on hand to manage vital administrative tasks to help you realise your business objectives. Tasks include, but are not limited to, proofreading and editing your website, reports, proposals, documents or important emails, transcription, managing your diary and emails, arranging your travel schedule and itineraries, planning and coordinating events, creating PowerPoint presentations, and designing e-Newsletters.

Why is a virtual assistant important?

Whilst many executives can only dream of having a full time executive assistant, a virtual assistant offers you individualised services to support your business objectives, when and where you need it most. This helps you to improve and maintain efficiency, organisation, systemisation, record keeping, internal and external communications, and planning initiatives.

Do I need a virtual assistant?

Almost anyone could benefit from a virtual assistant! I pride myself on getting to know you and your business so that I can anticipate your needs, spot problems before they happen and manage the tasks and to-dos that make your business productive and profitable.

How do I work with a virtual assistant?

Because every person and every business is different I offer a free consultation and no obligation personalised service quote. This is usually the best place to start so that we can work out if I am a good fit for your needs.

What DON’T you do?

Sales calls, financial accounting, web design or social media.

What is included in the price?

Each package and every quote includes all phone calls, emails, local travel and meetings so that you don’t get any nasty surprises when you open your invoice. I make sure to let you know when you are reaching your time quoted, so that you can decide how best to proceed. I am always happy to extend packages and add extra hours should you require it, so I provide another quote accordingly before starting the work. I ensure we work together as business partners, so you feel fully supported and up to date with all billing and payment decisions.

What do I do next?

I recommend contacting me with your questions and any ideas about how I might be able to help you. Try to break down the level of support you think you might need into hours or tasks so that I have the most in-depth information possible. We can then arrange a free consultation at a time that suits you, so that we can further discuss how I can help you. This ensures you receive the most accurate no obligation personalised service quote possible.